Effective Communication


Provides full appreciation of effective verbal and non-verbal communication and explores physical, psychological, cultural issues and barriers.

Who is it for?

Individuals seeking to develop their personal related skills in all areas of life.

What is it about?

This course will give you a full appreciation of an effective verbal and non-verbal communication and explore physical, emotional, psychological and cultural issues and barriers.

What will I get out of it?

  • An appreciation of the importance and characteristics of effective communication.
  • An understanding and experience using assertive language to express conflicting viewpoints, needs and wishes.
  • Enhanced relationships with acquaintances, colleagues, friends and family.


Product CodeECM
Duration1 Day

Course Outline

  • Rehearsed listening and communication skills.
  • Raised awareness of the language and behaviour.
  • Practiced ways of developing assertiveness.
  • Insight into how your own communication skills can be ineffective and how it affects others.
  • Identify and modify your own communication style with new techniques and methods to influence others and develop more effective relationships.
  • The characteristics of an effective communicator.
  • Role play and interactive case studies and scenarios.
  • Develop listening skills and build rapport.

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