Effective Communication
Outline
Code: |
ECM |
Format: |
Full Time |
Duration: |
1 Day |
Time: |
10.00 - 17.00 hrs |
Cost: |
Call 0700 2222 700 |
Related Courses: |
Life Choices, Different But Equal, Anger Management, Stress Management... |
Course Overview
- Rehearsed listening and communication skills.
- Raised awareness of the language and behaviour.
- Practiced ways of developing assertiveness.
- Insight into how your own communication skills can be ineffective and how it affects others.
- Identify and modify your own communication style with new techniques and methods to influence others and develop more effective relationships.
- The characteristics of an effective communicator.
- Role play and interactive case studies and scenarios.
- Develop listening skills and build rapport.